전체적인 성과로 직결되기 때문에 조직은 개인의 직무에 대한 만족도를 향상시키는 방안을 모색해야 한다. 업무 만족도는 아래 다섯 가지의 척도에 따라서 측정될 수 있다.
① Pay
② Supervision & interpersonal relationship with co-workers
③ Policy of the organization
④ Opportunity for personal growth
⑤ Working condition
Satisfaction
Survey results showed staffs are proud to work for the company and feel the company delivers on its values and ethos. They have a high level of satisfaction with relationships at work and believe The Body Shop has a culture where people are treated with care, honesty and respect.
Aspect of work % of satisfaction
Relationships 88.6
My role and the work I do 86.9
Benefits 84.4
Wo
Satisfaction Analysis
Young-Cheol Burger is currently in a competing situation in terms of outstanding competitors around their stores and demanding customers who are able to make a variety of choices among the increasing number of burger brands. Compared to five years ago, many of burger brand shops have entered into the burger market around Korea University. Before checking out how Young
that may impact job satisfaction.
1.Is job satisfaction related to gender of
employees in small business firms?
2.Is Job satisfaction of female and male related
to gender of owner/managers in small
business firms?
3.Do organizational, demographic, and work-related
variables studied here exert the same influence
for female and male employees in female and
male owned firms?
satisfaction with, and enthusiasm for the job.
(직업에 대한 몰입, 만족, 열정에 대한 등급)
Engaged employees are passionate about their work and company.
(몰입된 직원들은 그들의 일과 회사에 열정적이다.)
Job satisfaction(직업만족)
: a positive feeling about a job resulting from an evaluation of its characteristics.
(직업의
work force, lowest fares, good profitability, steady growth rate, no furloughs, market dominance, outstanding stock performance, and so forth, however we’d like to address the success in customer satisfaction and low turnover which are closely related to management from Herb Kelleher’s leadership.
- Low Turnover
SWA has one of the lowest turnover rates in the airline industry, approximately
“Team work”
Vertical structure
Task-oriented
Traditional work unit
“Motivation”
Using a negative reinforcement
Encourage them to feel the sense of accomplishment and satisfaction
Using profit sharing system
work or the superiors themselves. This vertical structure needs to be changed in order for t’way Airlines to improve.
2.Extrinsic
Location of offices
- Build dorms or hotels or form partner ship with hotels or resorts that are nearby the offices
- Run shuttle bus from 4 am to 6 am
Running every 30 minutes, total of eight buses will run per day
Location
Seoul station is a
직무설계가 되면 많은 경우에 인력감축 요인이 발생하며 뿐만 아니라 직무전문화에 불만족한 종업원의 이직도 배제할 수가 없는 것이다.
-직무설계에 접근방법으로는 다음과 같다.
⑴작업단순화(Work Simplification)
⑵직무순환(Job Rotation)
⑶직무확대(Job Enlargement)
⑷직무충실화(Job Enrichment)